Now you can continue to cater to guests who prefer to reach you through the telephone for reservations – without allocating precious resources to set up a voice handling system. With the ResAvenue Voice Services in play, our state-of-the-art call centre will deliver high quality service to telephonic reservations from guests from around the globe at a low cost. Furthermore, you have an option to choose our `Private Label' Service to carry forward a customized brand experience to your guests.
Private Label Hotel Call Center Services
This exclusive offer lets you simulate an in-house call centre without taking on the cost of additional infrastructure. Our trained staff will ensure that your calling guests will receive an authentic brand experience of your hotel.
The 'Right Response' to Your Hotel's Voice Reservations Needs
With ResAvenue, we provide you with a professionally managed hotel reservations Call Center capable of responding to your changing needs. We take pride in our versatile and flexible services and our minute call waiting duration.
One Connection, Multiple Players
ResAvenue, seamlessly integrates with your corporate website and gives you a single window access that enables you to simultaneously manage all of your reservation sales channels. This includes Voice Reservation Service. Our call center agents will work with the same hotel information and rate database, eliminating the probability of errors, and provide a consistent and easily manageable sales message.
Talk your guests' talk
Located in Mumbai - the call centre capital of the world, our staff is professionally trained in multiple global accents to give your global customer a high degree of comfort. To take this one step further, we also have multi-lingual agents as a part of the team.
Call Center Services
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Private label hotel reservation voice services |
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Overflow and after-hours call handling: Allows a hotel or group of hotels to forward their telephone calls to ResAvenue agents when they are over run with calls. |
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ResAvenue call routing systems provide comprehensive reporting and tracking of both hotel reservation and non-reservation calls
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ResAvenue's Call Center is managed and staffed by professional hotel reservation agents 24X7.
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Access these services through an international toll free no.
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ResAvenue Call Agents are trained to maximize reservations call conversions and rates.
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